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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


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Business

Showing 16 of 13887

Allow counters with lower priority (calculated earlier) to be used within evaluation conditions of higher priority counters

Use case: Users of Safer Payments have the ability to calculate the most common value of a reference attribute. For example, understanding a cardholder's most common grocery store merchant ID is a great way of reducing false/positives. Because man...
about 1 month ago in IBM Safer Payments / Business 0 Submitted

Improve logging/tracability options of (HTTP) Case actions

Currently when executing case actions the investigator gets no information (UI) that an error might have occured delivering the message. Also the logging of errors within a case audit trail seems only to work for HTTP error codes which are stored ...
about 2 months ago in IBM Safer Payments / Business 0 Submitted

Provide an option to wipe all entries from a defined risk list

Currently there is no option to wipe all entries of a risk list. A risk list can also not be deleted as long as it contains entries. You have to manually select/mark all entries of a list and delete them. Setting a high amount of rows per page doe...
2 months ago in IBM Safer Payments / Business 0 Future consideration

Ability to have online messages to detail why go-lives are in queue and pending processing.

Product and Tech support teams would have more visibility with understanding why a go-live is in queue. Specifically, support staff would be able to differentiate deadlock vs BAU processing situations. This would assist staff with determining if a...
4 months ago in IBM Safer Payments / Business 0 Future consideration

Store the "Case Close Status" used to close a case within the case instead of reading it from the current Case close table

The "fraud status" entries in the case history table seems to draw the current fraud status assigned to a case close code and not the one that was valid when the case was actually closed (perhaps it isnt stored at all in the case). So when changin...
6 months ago in IBM Safer Payments / Business 0 Submitted

Defined risk list entry upload detailed audit trail

Currently when a file is uploaded to a defined risk list there is no indication on the audit trail of what individual entries were added or updated to such list.
6 months ago in IBM Safer Payments / Business 0 Submitted

Recycle Bin (Restore option) for Deleted queries

It is too easy to delete queries, especially when you have hundreds of them with no option to sort or filter. Accidentally deleted queries can (most time) easily restored by renaming the "marked as deleted" items that Safer Payments already automa...
9 months ago in IBM Safer Payments / Business 0 Not under consideration

Add Case Close Code attribute to Case history section in case investigation

The "Case history" table in cases only shows the "fraud status" assigned to a case not the (name) of the used case close code itself that triggered the action. In case you have multiple case close codes with the same fraud status configured to the...
10 months ago in IBM Safer Payments / Business 0 Not under consideration

Permission on (specific) query based on user role, user group or user

It should be possible to restrict a query or a group of queries within a mandator to specific user roles, user groups (for cases) or even specific users (e.g. private queries). Currently every user that has the "view query" permission sees and can...
10 months ago in IBM Safer Payments / Business 0 Future consideration

Allow option to count business days instead of calendar days

Looking for the option to view a count of business days across Safer Payments, including: Case investigation and case reporting. How many business days have passed since the case was created or since it was last transitioned? What is the average n...
about 1 year ago in IBM Safer Payments / Business 0 Not under consideration