IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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ADD A NEW IDEA

Zelle

Showing 6

Zelle - Alerting the client when a contact (recipient) is added or updated.

We need to send an alert to our clients when a contact (recipient) is added or updated. We are seeing a lot of fraudulent activity around this. We need to alert the clients when changes are made to ensure that the client was the party that request...
about 3 years ago in Financial Transaction Manager  / Zelle 1 Delivered

FTM should have logic to understand and fix the different states a payment should be and also have logic to re-try if a payment is in an out-of sync status between FTM and EWS.

Examples: HNB customer receives money, FTM attempted to make the PaymentStatusUpdate call to EWS as Delivered and experienced a connection issue and did not get a success/failure back from EWS. FTM treated this as a success and marked the payment...
about 5 years ago in Financial Transaction Manager  / Zelle 1 Delivered

Zelle - create (or fix) a timeout value that takes the entire payment flow into consideration

We currently have a problem where the front end has a 20 second time and Zelle has a 15 second timeout but because of the way the product is designed the15 second time applies to multiple components (applying that 15 sec timeout to each component)...
almost 5 years ago in Financial Transaction Manager  / Zelle 1 Delivered

Responder Name should continue to be a valid field in ZellePaymentRequest as it is today in CXCPaymentRequest

Currently responderName is a field used in CXCPaymentRequest which also populates in CXCParticipantView in the Outgoing Payment Request section. This allows us to use the name the customer saves in their contact list (FTM Recipients). We provide a...
almost 5 years ago in Financial Transaction Manager  / Zelle 2 Delivered

FTM to understand that it unsuccessfully updated the EWS status to failed and not allow an operator or a process to “resume” that payment by re-trying the payment status change.

FTM to understand that it unsuccessfully updated the EWS status to failed and allows an operator or a process to “resume” that payment by re-trying the payment status change. Brian from SCI confirmed that FTM does not have retry logic in 3.0.6.7 w...
about 5 years ago in Financial Transaction Manager  / Zelle 1 Delivered

Do Not Mark Transmission and Batch as Rejected When Zelle Payment is Cancelled

FTM4ACH should not mark Transmission and Batch as Rejected when Zelle Payment is cancelled, expired or failed.
over 5 years ago in Financial Transaction Manager  / Zelle 1 Delivered

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