IBM Data and AI Ideas Portal for Customers

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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Watson Assistant

Showing 184

Analytics allow quick selection of all intents/entities

Often the developer or chatbot maintainer wants insight into most intents or entities. The current UI is very inconvenient for this. A user have to select each intent and upon selection of a single intent a search query is sent to the backend. So ...
12 months ago in Watson Assistant 0 Submitted

Allow buttons/rich response as part of Option Response Type for Intercomm

Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...
12 months ago in Watson Assistant 0 Submitted

read only root file system

Follow security best practice (CIS) and mount images as read-only (a read only root file system via readOnlyRootFilesystem: true). Then mounted volumes from outside the container could be used for any data that needs to be persistent.
about 1 year ago in Watson Assistant 2 Submitted

All pods from helm test should end in a "Completed" state and not an "Error" state.

As the installer of Watson Assistant on Cloud Pak for Data, seeing anything that says "Error" is concerning and encourages me to open up a support case with IBM. A pod ending up in an "Error" status suggests that something has gone wrong in the te...
about 1 year ago in Watson Assistant 1 Submitted

Watson Assistant Web Chat persist state when refreshing page in browser

It would be good to maintain state of chats on on page refreshes. It is usually available with all web chat widgets. For example Zendesk presists state when page is refreshed.I assume they will be keeping visitor ID in the cookie
about 1 year ago in Watson Assistant 0 Submitted

Let us use a programming language to control the conversation flow instead of forcing us to use the dialog editor

The main feature of Watson Assistant is to categorize utterances and extract entities from them. Currently, the only way to use this feature is to edit the dialog using the UI provided on IBM cloud. It would be nice to have access to the main feat...
about 1 year ago in Watson Assistant 0 Submitted

Update cursor to provide more contrast in JSON editor

A few versions ago, we were able to see the cursor in the JSON editor within a dialog node, but now it's very difficult to see so it makes editing very difficult. Can the cursor be changed to provide more contrast so we can find it.
about 1 year ago in Watson Assistant 0 Submitted

Ability to copy dialog nodes between skills

We need the ability to copy dialog nodes (and, if possible, also the child nodes) from one skill to another.
about 1 year ago in Watson Assistant 3 Future consideration

When changing Intent name, offer to change corresponding dialog nodes

When we change an intent name, then all the dialog nodes that use it have errors because the old intent name no longer exists. We suggest that when an intent name is changed, then the option is provided to also change where it is used in dialog.
about 1 year ago in Watson Assistant 0 Submitted

Add a configurable threshold for Disambiguation

Currently, Disambiguation has a fixed threshold of confidence between the top intent and other intents to trigger disambiguation. We would like to see this threshold be configurable so that disambiguation doesn't get triggered too often (or not a...
about 1 year ago in Watson Assistant 1 Future consideration