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During the construction or the improvement of a virtual assistant, we need to test its behavior thoroughly. It involves using a list of questions to check if the answers are consistent.
There's no native way in WA to import a large amount of quest...
Search skill message prompt to support multiple line or HTML tags in web chat widget
For search skill message prompt that consist of multiple line or HTML tags, web chat widget will treat it as normal text without formatting it accordingly. The web chat widget just ignore the multi line or HTML message prompt and display a single...
Improve Tab - Filter for Low Confidence but not Irrelevant
I would like to be able to filter logs to find user utterances that are not irrelevant but are less than 50% (for example) confidence so that I can decide whether they were correctly understood or whether they should be added to the examples for a...
How better we design the bot, its always difficult to guess how the end user is going to receive it. I might train on different utterances, but user might be talking in different tone. Auto completion/ suggestion based on the trained utterances , ...
Improve Tab - Be able to see most common Dialog nodes
As a administrator maintaining a chat bot I need to see which dialog nodes are most commonly hit during customer conversations. Conversely I am also interested in which nodes are NEVER hit during conversations.
I am also interested in the most ...
Can we please have all-but search possibility in the Watson Assistant Analytics tab?
This is such a simple improvement, that I have had 3 clients ask for. They say things like:"I would like to see all conversations EXCEPT ones containing #chit-chat","I would really like to see all conversations EXCEPT ones containing the word Chri...
Improve Tab - be able to see how often ALL intents are used within the date range
The "Top Intents" report is nice, but for anything other than a trivial system the top 10 intents will fill up with intents that commonly come up within handling of a complex flow. Larger customers will get more benefit out of being able to see h...
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