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Enable DVM Studio to be able to quickly capture environment data needed for problem resolution
We are sometimes asked to provide detailed information for a Case we have opened on DVM. Information includes the current build, IN00, trace browse, map definitions and sometimes the underlying data that is causing the issue. If functionality wa...
Replace JSON script for Case Actions with a more user friendly UI
There are several business reasons that require a manual out going message. The current UI for manual outgoing messages is via case actions; the case actions UI requires the analyst to interact with JSON script
The chatbot name for Web chat instance in Watson Assistant is limited to 18 characters. There is space for 38 characters in the chatbot top bar. It would be great to have at least 30 characters available as that doesn't compromise Watson UI by nam...
vgwActSendDTMF command action for Phone Integration
We are using Watson Assistant service with Phone Integration we need to play a beep tone after a message from the assistant with Voice Agent we used the command vgwActSendDTMF but now that action is not available in Phone Integration. Our idea is ...
Ability to restrict a case to a particular queue when created from a Network only model/rule. Root Mandator implements a rule for it's own monitoring purpose and does not want the submandators to be able to view the case details.
CLUSTERED COLUMNSTORE INDEX SQLSERVER SUPPORT IN IDA
Clustered Columnstore/Rawstore Index feature is not present in IDA for the latest version. We are useing them for our data vaults, facts and dimensions were applicable but we can't used IDA for their specification.
We are developing a proposal that included a voice agent to make calls using Watson Assistant dialogs. I see that these features are deprecated (https://community.ibm.com/community/user/watsonapps/blogs/mitch-mason1/2021/02/08/announcing-voice-age...
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