IBM Data and AI Ideas Portal for Customers


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps: http://ibm.biz/Data-and-AI-Roadmaps

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

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Watson Assistant

Showing 163 of 12350

Copy/Paste Dialog Nodes

Building repetitive nodes on large-scale WCS implementations is very time consuming. If nodes could be effectively copy/pasted (ie replicate an existing node to several hundred other locations in a dialog flow), development time would be massively...
almost 4 years ago in Watson Assistant 2 Functionality already exists

Answer Writer role and tooling

The work of defining a dialog tree is technical, however the the work in writing, editing and reviewing individual answers is better performed by a Writer/Author/Subject Matter Expert. This idea is for the Watson Tooling to add a new screen that l...
about 3 years ago in Watson Assistant 3 Future consideration

Allow the confidence threshold criteria for disambiguation to be configurable

Currently WA (premium) uses a calculation of confidence within 55% of top intent for disambiguation candidates. This is too sensitive for some training sets (the range increases with higher confidence levels, triggering disambiguation more often ...
almost 3 years ago in Watson Assistant 2 Future consideration

Ability to add comments in nodes

The dialog nodes maintain logic of the conversation flow. This also requires to be maintained in an ongoing way. It needs to have an ability to add user comments. These comments will help in maintaining the dialogs. Currently there is no way to ad...
over 3 years ago in Watson Assistant 1 Planned for future release

Emojis should be used in chat converstaion with chat bot

I tried adding :) in response for a question but it end up appearing as plain text. It will help users to consider response more related and empathy
almost 2 years ago in Watson Assistant 1 Functionality already exists

Increase Space Allowed For Chatbot Name

The chatbot name for Web chat instance in Watson Assistant is limited to 18 characters. There is space for 38 characters in the chatbot top bar. It would be great to have at least 30 characters available as that doesn't compromise Watson UI by nam...
6 months ago in Watson Assistant 0 Submitted

Add Clearing functional to Web Chat integration.

It would be better to add a functionality behind (X) close button to clear the chat. Either a minimize(-) button and a close button to clear and minimize the chatbot box.
6 months ago in Watson Assistant 0 Submitted

Ability to configure one entity as a synonym for another entity

This will enable configuring WA entities with less effort. There are scenarios where one entity and all its synonyms can be applied to another entity with additional synonyms (Mostly in a hierarchical entity model). As of now we have to manually c...
over 3 years ago in Watson Assistant 1 Future consideration

Dark mode

A dark mode would be great, much easier on the eyes!
almost 2 years ago in Watson Assistant 1 Future consideration

Allow buttons/rich response as part of Option Response Type for Intercomm

Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...
12 months ago in Watson Assistant 0 Submitted