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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


ADD A NEW IDEA

IBM Safer Payments

Showing 129

Add Case Close Code attribute to Case history section in case investigation

The "Case history" table in cases only shows the "fraud status" assigned to a case not the (name) of the used case close code itself that triggered the action. In case you have multiple case close codes with the same fraud status configured to the...
about 1 year ago in IBM Safer Payments / Business 0 Not under consideration

Permission on (specific) query based on user role, user group or user

It should be possible to restrict a query or a group of queries within a mandator to specific user roles, user groups (for cases) or even specific users (e.g. private queries). Currently every user that has the "view query" permission sees and can...
about 1 year ago in IBM Safer Payments / Business 0 Future consideration

Pin up Filter in Query Table

Today we are having round about 300 Querys defined. Each user has some private working querys (by definition) starting with the name prefix "BT_". It would be great to Pin up a filter. (in comparison to the old UI the querys were splitted up on x-...
over 1 year ago in IBM Safer Payments / Operational 0 Not under consideration

Case visualization from specific workflow

We need our clients to able to visualize the closed alerts that we have sent them via workflow. These days, as soon as the bank closes a case, they no longer see it. Please note that we didn’t gave them access to Case Selection because they will ...
over 1 year ago in IBM Safer Payments / Technical 0 Future consideration

Allow option to count business days instead of calendar days

Looking for the option to view a count of business days across Safer Payments, including: Case investigation and case reporting. How many business days have passed since the case was created or since it was last transitioned? What is the average n...
over 1 year ago in IBM Safer Payments / Business 0 Not under consideration

Add SNI (Server Name Indication) support in Safer Payments outgoing channel configurations / case actions

When connecting Safer Payments to a webserver that is handling multiple websites/services with therefore different SSL certificates on the other end, the target webserver needs to somehow determine which service to direct the connection attempt to...
over 1 year ago in IBM Safer Payments / Technical 1 Not under consideration

In Case Management, allow visibility of fired rules for only the mandator level they fired in.

Currently, in a Case all rules that fired will be shown in that case, even if another case class was raised by the same or other rules firing at the same time. Therefore, if there are sensitive rules from 1 department firing, these would be visibl...
over 1 year ago in IBM Safer Payments / Business 1 Not under consideration

Maker-Checker Capabilities on User Management

Safer Payments is being used by banks where there are extensive auditing and internal controls on what user profiles are being created and how are they being used. The absence of any authorization capabilities in Safer Payments while creating user...
over 1 year ago in IBM Safer Payments / Operational 0 Not under consideration

Minimum Column Width size

There is no minimum column width size. This creates issues where in some columns we only have 1 digit (EG 0 or 1). We cannot reduce the size of the coloumn to be able to just show the digit, the coloumn has a fixed minimum width size. multiple fie...
over 1 year ago in IBM Safer Payments / Technical 0 Not under consideration

Field translation issues

Previously in some fields (MCC for example) we would only see the MCC in field hovering over would give us the explanation. Now all within text box (Problem due to what now was 4 digit column has to be a sentence, meaning less overall data on scre...
over 1 year ago in IBM Safer Payments / Operational 0 Not under consideration