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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


ADD A NEW IDEA

watsonx Assistant

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Support a more robust yet responsive SDLC within the Watson Assistant studio

Rather than suggest a solution (we have multiple ideas, I’m sure IBM and community would have many others) thought it better to state our problem. Our needs: We need to speedily develop and promote conversation fixes to production to respond to pr...
almost 3 years ago in watsonx Assistant 0 Not under consideration

Increase Space Allowed For Chatbot Name

The chatbot name for Web chat instance in Watson Assistant is limited to 18 characters. There is space for 38 characters in the chatbot top bar. It would be great to have at least 30 characters available as that doesn't compromise Watson UI by nam...
almost 3 years ago in watsonx Assistant 0 Not under consideration

Add Clearing functional to Web Chat integration.

It would be better to add a functionality behind (X) close button to clear the chat. Either a minimize(-) button and a close button to clear and minimize the chatbot box.
almost 3 years ago in watsonx Assistant 0 Not under consideration

Ability to Perform Source Management and Control

Watson Assistant would benefit greatly with course management and control capabilities. These would allow best practice development capabilities and process as are normally used in enterprise applications. Large organizations would benefit from th...
almost 3 years ago in watsonx Assistant 1 Not under consideration

vgwActSendDTMF command action for Phone Integration

We are using Watson Assistant service with Phone Integration we need to play a beep tone after a message from the assistant with Voice Agent we used the command vgwActSendDTMF but now that action is not available in Phone Integration. Our idea is ...
almost 3 years ago in watsonx Assistant 0 Not under consideration

Granular admin permissions

BMC Software has an agreement with IBM to host multiple Customers in BMC's Watson account. BMC invites a Customer's admin user(s) who have Admin permissions on the Resource group created for the Customer. A Customer can have a Watson Assistant / W...
about 3 years ago in watsonx Assistant 0 Not under consideration

Make outbound calls with Phone Integration

We are developing a proposal that included a voice agent to make calls using Watson Assistant dialogs. I see that these features are deprecated ( https://community.ibm.com/community/user/watsonapps/blogs/mitch-mason1/2021/02/08/announcing-voice-ag...
about 3 years ago in watsonx Assistant 0 Not under consideration

Provide whitelist of public IPs for public services

IBM Cloud does not provide any kind of whitelist for public-facing services. This prevents security-conscious people from hardening their firewalls by restricting outbound traffic to those whitelist IPs. I'm running into this issue now, where my s...
about 3 years ago in watsonx Assistant 0 Not under consideration

Warning when deleting any Dialog node that is used elsewhere (for Watson Assistant Dialog Skills)

Problem statement: In Watson Assistant Dialog Skills, you can currently delete a node that is used in the flow (i.e. if it is jumped to or if any of the children nodes are jumped to) without any warning. Real Life example of this issue: I recently...
about 3 years ago in watsonx Assistant 0 Not under consideration

MS Teams integration support

Watson Assistant supports some of the third-party software integrations. But MS Teams does not supported. I hope MS Teams integration support.
over 3 years ago in watsonx Assistant 5