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Extend the session timeout so Assistant can usefully support FB Messenger and other asynch channels experience.
When Watson Assistant works with Facebook Messenger the session times out after 60 minutes. 60 mins may be acceptable for a web session which is a synchronous experience . It is far too little time for an asynch messaging channel like FB Messenger...
Analytics in Read Only Profile for Continual Improvement
BMC Helix integrates Watson Assistant to support Virtual Agent activities for Enterprise customers. The continual improvement process with Helix Knowledgebase (external to Watson) requires Weak Understanding output/analytics access for knowledge w...
Warning when deleting any Dialog node that is used elsewhere (for Watson Assistant Dialog Skills)
Problem statement:In Watson Assistant Dialog Skills, you can currently delete a node that is used in the flow (i.e. if it is jumped to or if any of the children nodes are jumped to) without any warning. Real Life example of this issue:I recently d...
access to watson assistant analysis is available only for manager access
While i want to provide access to the business users for watson assistance as a reader/viewer. It doesnt allow them to view the analytics portion. Only a manager access can provide them this access. But giving them manager access, can risk whole p...
Watson Assistant would benefit greatly with course management and control capabilities. These would allow best practice development capabilities and process as are normally used in enterprise applications. Large organizations would benefit from th...
show instance in Watson Assistant UI (as was the case in prior version)
The Watson Assistant UI used to show the instance, but that was removed. Now, we need to go to the profile icon and click on it. So, please when in WA and editing a skill, it would be very helpful to display the instance on the screen instead of h...
New dynamically moving User Interface UI causes accidental delete
The new UI that dynamically resizes the dialog node tree, the details of the currently selected node and the search panel is very helpful. However, I ran into an issue where I was trying to click on something and just as I pushed the button, the s...
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