IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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IBM Safer Payments

Showing 133 of 15368

Internal notification process for changes to the API Instance

When many users are logged into the system and a change the active API instance is required (for example, switching the API from instance 1 to instance 2), administrators should have an option to deliver a notification to any active users advising...
over 3 years ago in IBM Safer Payments 2 Future consideration

Integrate Case Transition with MEMO Save

Currently users have to enter memos and then save them and then transition the case to close. It would be helpful to have the memos automatically save when cases are transitioned from one state to another to avoid any lost messages.
over 3 years ago in IBM Safer Payments 0 Not under consideration

Add Case Close Code attribute to Case history section in case investigation

The "Case history" table in cases only shows the "fraud status" assigned to a case not the (name) of the used case close code itself that triggered the action. In case you have multiple case close codes with the same fraud status configured to the...
almost 2 years ago in IBM Safer Payments / Business 0 Not under consideration

Flexible Column Arrangement during Case Export

When exporting cases noticed that re-arranging the attribute order is not possible: attributes are seemingly fixed.
over 3 years ago in IBM Safer Payments 0 Future consideration

Case visualization from specific workflow

We need our clients to able to visualize the closed alerts that we have sent them via workflow. These days, as soon as the bank closes a case, they no longer see it. Please note that we didn’t gave them access to Case Selection because they will ...
almost 2 years ago in IBM Safer Payments / Technical 0 Future consideration

Minimum Column Width size

There is no minimum column width size. This creates issues where in some columns we only have 1 digit (EG 0 or 1). We cannot reduce the size of the coloumn to be able to just show the digit, the coloumn has a fixed minimum width size. multiple fie...
about 2 years ago in IBM Safer Payments / Technical 0 Not under consideration

Field translation issues

Previously in some fields (MCC for example) we would only see the MCC in field hovering over would give us the explanation. Now all within text box (Problem due to what now was 4 digit column has to be a sentence, meaning less overall data on scre...
about 2 years ago in IBM Safer Payments / Operational 0 Not under consideration

Improve quality and trackability of (outgoing) HTTP system log error messages

Currently it is difficult to track a failed http message back to a case, because there are no shared ID between those logs. Best option you have is using the timestamps. Please provide an option to put a HTTP Message ID used in the System Log in t...
over 2 years ago in IBM Safer Payments / Operational 0 Not under consideration

Consolidated alarm in Index Based Evaluation cases should show the timestamp of the aggregated hits and also the IBE name that triggered the hit

Right now it only shows the index value and the score and investigator has no way of knowing when the hits were aggregated. So if in a case there are multiple hits consolidated the investigator has no way of knowing which hit was aggregated at wha...
over 2 years ago in IBM Safer Payments / Business 0 Not under consideration

Keeping the case numbering for each SP instance after restart or restore

as-is: If all cases that generated on low active SP instance was archived, and then the SP instance restarts, the case id for cases generated on this SP instance starts from 1. Archived cases might be used for investigation and that would be help...
about 3 years ago in IBM Safer Payments / Technical 0 Future consideration

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