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IBM Data and AI Ideas Portal for Customers

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps:

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

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Watson Assistant

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Warning when deleting any Dialog node that is used elsewhere (for Watson Assistant Dialog Skills)

Problem statement: In Watson Assistant Dialog Skills, you can currently delete a node that is used in the flow (i.e. if it is jumped to or if any of the children nodes are jumped to) without any warning. Real Life example of this issue: I recently...
over 1 year ago in Watson Assistant 0 Submitted

Polish language

No description provided
over 1 year ago in Watson Assistant 0 Submitted

MS Teams integration support

Watson Assistant supports some of the third-party software integrations. But MS Teams does not supported. I hope MS Teams integration support.
over 1 year ago in Watson Assistant 2 Submitted

Web Integration Focus Trapping

We need the focus to be trapped within the widget itself to accept tabbing around within the widget for accessibility purposes. There is currently no real workaround since the disabled enter button prevents tab priority assignment and cannot be ta...
over 1 year ago in Watson Assistant 0 Submitted

Allow custom json elements/components

In the old version of Watson Asssitant the format of a reponse component was not rescricted to a few components. This was very good as it allowed flexsible extensions and custom UI interactions to be develop directly in WA without additional backe...
over 1 year ago in Watson Assistant 0 Submitted

Analytics allow quick selection of all intents/entities

Often the developer or chatbot maintainer wants insight into most intents or entities. The current UI is very inconvenient for this. A user have to select each intent and upon selection of a single intent a search query is sent to the backend. So ...
over 1 year ago in Watson Assistant 0 Submitted

Allow buttons/rich response as part of Option Response Type for Intercomm

Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...
over 1 year ago in Watson Assistant 0 Submitted

read only root file system

Follow security best practice (CIS) and mount images as read-only (a read only root file system via readOnlyRootFilesystem: true). Then mounted volumes from outside the container could be used for any data that needs to be persistent.
almost 2 years ago in Watson Assistant 2 Submitted

All pods from helm test should end in a "Completed" state and not an "Error" state.

As the installer of Watson Assistant on Cloud Pak for Data, seeing anything that says "Error" is concerning and encourages me to open up a support case with IBM. A pod ending up in an "Error" status suggests that something has gone wrong in the te...
almost 2 years ago in Watson Assistant 1 Submitted

Watson Assistant Web Chat persist state when refreshing page in browser

It would be good to maintain state of chats on on page refreshes. It is usually available with all web chat widgets. For example Zendesk presists state when page is refreshed. I assume they will be keeping visitor ID in the cookie
almost 2 years ago in Watson Assistant 0 Submitted