IBM Safer Payments

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Have different display options for Investigation Reports, specifically the Lead Time so rather than displaying in days we would want to see this in hours

Currently Lead time shows in days and seeing 0.1 days isn't necessarily useful when we want to know lead time in hours

10 months ago in IBM Safer Payments / Operational 0 Future consideration

Queries Privilege's

It is very often in day by day job to run queries for several reasons and events. This action bust be limited to the specific user. If the query is saved everyone have access to that.

over 1 year ago in IBM Safer Payments / Operational 0 Submitted

4 VOTE

Allow option to count business days instead of calendar days

Looking for the option to view a count of business days across Safer Payments, including: Case investigation and case reporting. How many business days have passed since the case was created or since it was last transitioned? What is the average n...

almost 2 years ago in IBM Safer Payments / Business 0 Not under consideration

6 VOTE

Allow CPP Change on Bulk Transition

We use CPP tags to show which investigator is assigned to a case, even if that investigator was not the last one to transition the case. When an investigator conducts a bulk transition, they are not able to change the CPP tag through the bulk tran...

almost 3 years ago in IBM Safer Payments / Operational 0 Future consideration

3 VOTE

JobScheduler - Option Daylight saving time switch

Dear all, Batchjobs are running with unix time. It would be great to have an option to turn off / on daylight switching time. (connection to unix time is correct, but any export to a human user is expected at the same time per day).

over 1 year ago in IBM Safer Payments / Operational 0 Not under consideration

7 VOTE

Provide Condition Capabilities to Latency KPIs

It would be beneficial if the latency KPIs had the same condition capabilities as the transaction message rate KPIs. This would allow us to separate different message types in the dashboard and keep track of the latency separately instead of in a ...

over 3 years ago in IBM Safer Payments 0 Future consideration

5 VOTE

Export Function for Model Revision Audit Log

Adding an export function to the Audit Log screens under Model Revision would allow users to easily/cleanly document their model changes outside of the application and provide a means of easily supplying such information to auditors or other non-u...

over 2 years ago in IBM Safer Payments / Operational 0 Not under consideration

6 VOTE

GUI workflow editor

Problem Description: Editing case workflows as plain text is not obvious and it may lead to human factor errors. The proper way of creating complex workflows now is drawing them on paper and carefully transferring element by element to Safer Payme...

almost 3 years ago in IBM Safer Payments / Operational 0 Future consideration

7 VOTE

Job and query execution by predefined time intervals

Create the possibility of executing queries, jobs and other data selection operations by a set of predefined time intervals like "last hour", "last day", "last week", "last month", etc.. It should be possible to apply these predefined time period ...

over 3 years ago in IBM Safer Payments 0 Future consideration

1 VOTE

Better support for modern occ communication (i.e. case actions) patterns (REST/OAuth)

Topic of this request are the "case actions" (occ communication) from Safer Payments to any external systems to send/receive data from a cases. Mainly it focuses on the lack of abilities for the “HTTP method” message type that lacks any modern fea...

6 months ago in IBM Safer Payments / Technical 0 Submitted

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