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BMC Software has an agreement with IBM to host multiple Customers in BMC's Watson account. BMC invites a Customer's admin user(s) who have Admin permissions on the Resource group created for the Customer. A Customer can have a Watson Assistant / W...
Provide whitelist of public IPs for public services
IBM Cloud does not provide any kind of whitelist for public-facing services. This prevents security-conscious people from hardening their firewalls by restricting outbound traffic to those whitelist IPs. I'm running into this issue now, where my s...
Allow buttons/rich response as part of Option Response Type for Intercomm
Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...
Search skill message prompt to support multiple line or HTML tags in web chat widget
For search skill message prompt that consist of multiple line or HTML tags, web chat widget will treat it as normal text without formatting it accordingly. The web chat widget just ignore the multi line or HTML message prompt and display a single ...
Allow give others access in specefic skilss also, not WA instance only
i want to be able to give access for others user for specific skills not only WA instance, because i am creating 3 different chatbots (skills) for 3 different companies, and when i am about to share access with them , i found that i cannot give ac...
When configuring intents, why cannot annotate samples with system entities.
"I want to book an appointment with Dr. John for Fifi on next week"
Ideally I would like to annotate "John" as "@sys-person" and "next week as a "@sys-...
You can't 'Jump To' a folder which seems unusual considering you have the ability to configure conditions on a folder. Let's day you have a folder with on topic content and you only want the content triggered when an utterance matches above a cert...
When creating a folder you must decide whether digressions are allowed or not. To simplify the top level dialog structure is would be nice to be able to organise nodes in folders without these settings (they would act simply as containers which ha...
When you start to get serious adding entries into the Entities and Intents section of the Watson Assistant, I can't but help think that your UI is too fat.
I can barely view 5 entries whilst the rest of the screen is occupied with irrelevant ...
Being able to collect attached file in chat conversation
It would be great if we could collect a file during a conversation (even small file like word document)
- A user connect to the chat and want to apply for a job offer after vewing all the current opportunities, he entrer...
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