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IBM Data and AI Ideas Portal for Customers


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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  3. Get feedback from the IBM team to refine your idea

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps: http://ibm.biz/Data-and-AI-Roadmaps

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

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Watson Assistant

Showing 180

Improve Tab - Be able to see most common Dialog nodes

As a administrator maintaining a chat bot I need to see which dialog nodes are most commonly hit during customer conversations. Conversely I am also interested in which nodes are NEVER hit during conversations. I am also interested in the most c...
over 4 years ago in Watson Assistant 1 Future consideration

Search skill message prompt to support multiple line or HTML tags in web chat widget

For search skill message prompt that consist of multiple line or HTML tags, web chat widget will treat it as normal text without formatting it accordingly. The web chat widget just ignore the multi line or HTML message prompt and display a single ...
about 2 years ago in Watson Assistant 1 Future consideration

Downloadable logs

Allowing conversation logs to be downloadable in the watson assistant logs interface, in a file it may be Csv or xls, the case is that the file is manipulable, to make improvements in this, it would also be a good idea to be able to make revisions...
over 3 years ago in Watson Assistant 2 Planned for future release

Increase Space Allowed For Chatbot Name

The chatbot name for Web chat instance in Watson Assistant is limited to 18 characters. There is space for 38 characters in the chatbot top bar. It would be great to have at least 30 characters available as that doesn't compromise Watson UI by nam...
about 1 year ago in Watson Assistant 0 Submitted

Add Clearing functional to Web Chat integration.

It would be better to add a functionality behind (X) close button to clear the chat. Either a minimize(-) button and a close button to clear and minimize the chatbot box.
about 1 year ago in Watson Assistant 0 Submitted

Can we please have all-but search possibility in the Watson Assistant Analytics tab?

This is such a simple improvement, that I have had 3 clients ask for. They say things like:"I would like to see all conversations EXCEPT ones containing #chit-chat","I would really like to see all conversations EXCEPT ones containing the word Chri...
over 3 years ago in Watson Assistant 0 Future consideration

vgwActSendDTMF command action for Phone Integration

We are using Watson Assistant service with Phone Integration we need to play a beep tone after a message from the assistant with Voice Agent we used the command vgwActSendDTMF but now that action is not available in Phone Integration. Our idea is ...
about 1 year ago in Watson Assistant 0 Submitted

Allow give others access in specefic skilss also, not WA instance only

i want to be able to give access for others user for specific skills not only WA instance, because i am creating 3 different chatbots (skills) for 3 different companies, and when i am about to share access with them , i found that i cannot give ac...
over 2 years ago in Watson Assistant 3 Planned for future release

Annotation-based method with system entities

When configuring intents, why cannot annotate samples with system entities. For example "I want to book an appointment with Dr. John for Fifi on next week" Ideally I would like to annotate "John" as "@sys-person" and "next week as a "@sys-...
over 2 years ago in Watson Assistant 1 Not under consideration

Make outbound calls with Phone Integration

We are developing a proposal that included a voice agent to make calls using Watson Assistant dialogs. I see that these features are deprecated ( https://community.ibm.com/community/user/watsonapps/blogs/mitch-mason1/2021/02/08/announcing-voice-ag...
over 1 year ago in Watson Assistant 0 Submitted