IBM Data and AI Ideas Portal for Customers


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Not under consideration
Workspace watsonx Assistant
Created by Guest
Created on Sep 17, 2018

RELATED IDEAS

Ability to Archive or De-activate a Node in Dialog

If I'm missing current functionality, please forgive me, but I find this ability very helpful in other systems I've used.  It would be  nice if there was an option for each dialog node (where current functions like "move", "duplicate", "delete" are located) to deactivate/archive it.  Maybe it would then show up in a separate "Inactive Nodes" section at the bottom.   Maybe it would be less work (and easier to turn back on) if it just changed color/faded/shrunk to show that it was inactive.

For instance, Zendesk uses triggers which fire sequentially, and the ability to deactivate/archive a trigger allows me to easily test a new trigger knowing that even if it does not work I a) can easily turn it off, b) won't lose my work, and c) can turn it on again easily.  It also makes it easier to develop triggers well ahead of when I need them (e.g. a holiday).

  • Guest
    Reply
    |     Oct 17, 2018

    I've been de-activating nodes by adding "&& false" to the condition of the node.

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