IBM Data and AI Ideas Portal for Customers
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This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


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Status Not under consideration
Workspace watsonx Assistant
Created by Guest
Created on Aug 20, 2019

RELATED IDEAS

Being able to collect attached file in chat conversation

See this idea on ideas.ibm.com

Hi,

 

It would be great if we could collect a file during a conversation (even small file like word document)

 

Example 1:

 

- A user connect to the chat and want to apply for a job offer after vewing all the current opportunities, he entrer his name, and basic infos such as email adress, at the end of the conversation, the bot ask him link his CV 

 

Example 2: 

 

A customer is creating a ticket to return a malfunctioning product, he enters all the details, he can also put a video showing the issue, or a photo and the invoice of the product. This way, the costumer support will reply to him with all the informations

 

That will solve partialy complete request and phone call to costumer support / That will reduce waist of time.

 

Thanks 

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