IBM Data and AI Ideas Portal for Customers


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Status Needs more information
Workspace Watson Assistant
Created by Guest
Created on Nov 24, 2019

Allow to connect own external entities

Hi.
My idea is to make it possible to connect your own directory with entities. The dialogs contain data that must be detected in the conversation, e.g. city, street names, names, brands, car models and so on.
Such data is difficult to enter in system entities, because there are a lot of them.
If there was an option to connect an external database with entities, creating dialogs would be easier!
I know there are system entities, but they are only available for some languages.

  • Admin
    Mitch Mason
    Mar 30, 2020

    You can import entities via the API. You can also have your application layer look for a match and if found, add those as context before calling Watson Assistant, in which case they can easily be used in your dialog.

    If you have another pattern you are imagining I am open to ideas.