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IBM Data and AI Ideas Portal for Customers


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notification on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps: http://ibm.biz/Data-and-AI-Roadmaps

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is: https://hybridcloudunit-internal.ideas.aha.io


Status Future consideration
Workspace Watson Assistant
Created by Guest
Created on May 5, 2020

Search skill message prompt to support multiple line or HTML tags in web chat widget

For search skill message prompt that consist of multiple line or HTML tags, web chat widget will treat it as normal text without formatting it accordingly. The web chat widget just ignore the multi line or HTML message prompt and display a single paragraph non formatted text. My customer has a requirement of multiple line and HTML message prompt for search skill result. This will enable the customer to enter multiple line & HTML message prompt, eg. to tell the user to call helpdesk during office hour or send email after office hour if they cannot find the answer in the search result. HTML can be use to highlight email address and phone number.

  • Guest
    May 6, 2020

    I agree with this - we need a lot more flexibility in how the web chat widget reads results from the search skill.