IBM Data and AI Ideas Portal for Customers
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This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Not under consideration
Workspace watsonx Assistant
Created by Guest
Created on May 5, 2020

RELATED IDEAS

Search skill message prompt to support multiple line or HTML tags in web chat widget

See this idea on ideas.ibm.com

For search skill message prompt that consist of multiple line or HTML tags, web chat widget will treat it as normal text without formatting it accordingly. The web chat widget just ignore the multi line or HTML message prompt and display a single paragraph non formatted text. My customer has a requirement of multiple line and HTML message prompt for search skill result. This will enable the customer to enter multiple line & HTML message prompt, eg. to tell the user to call helpdesk during office hour or send email after office hour if they cannot find the answer in the search result. HTML can be use to highlight email address and phone number.

  • Guest
    Reply
    |     May 6, 2020

    I agree with this - we need a lot more flexibility in how the web chat widget reads results from the search skill.

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