IBM Data and AI Ideas Portal for Customers


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notification on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps: http://ibm.biz/Data-and-AI-Roadmaps

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is: https://hybridcloudunit-internal.ideas.aha.io


Status Submitted
Workspace Watson Assistant
Created by Guest
Created on Oct 26, 2021

Analytics in Read Only Profile for Continual Improvement

BMC Helix integrates Watson Assistant to support Virtual Agent activities for Enterprise customers.

The continual improvement process with Helix Knowledgebase (external to Watson) requires Weak Understanding output/analytics access for knowledge workers who add keywords and additional knowledge in BMC Helix knowledgebase. These workers are not technical, are not editing Watson Assistant and should not have write access in Watson Assistant.


Today the only authorization profile available in Watson Assistant that has access to Analytics is Manager, which has full write access to delete the skill/bot. We need a read only profile that includes full Analytics and conversation "read only" access so continual improvement process can exist without disturbing the Watson environment.

  • Guest
    Oct 26, 2021

    IBM Team - This is an enhancement request from a BMC Customer Solvay. Can you please look into this idea with priority?

    Abhijit Rajwade, BMC Software