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Status Delivered
Workspace watsonx Assistant
Created by Guest
Created on May 3, 2022

RELATED IDEAS

Add ability to turn off matching to intents, entities and context in strings

Currently, if Watson Assistant finds a #,@, $ in any string, it will replace the characters with an evaluation of the intent, entity or variable (respecitvely).

This can be very difficult when there are strings passed back from an API that need to be displayed to the UI.

These special characters currently need to be 'escaped' in all cases.

One example is a recent API call that returned "account #1" and since we don't have a #1 intent, it replaced this string with "account false".

Since users are not restricted in what they can type in input fields, this could also cause simlar issues in a variable that is assigned input from a user (for example, if a user typed "Apartment #1" and this variable is passed).

The current solution is for all string fields to have the following processing to avoid this:

$apiField.replaceAll(' #',' /#')

$apiField.replaceAll(' @',' /@')

$apiField.replaceAll(' $',' /$')

This new idea is to allow for the means to dynamically turn on/off this feature in Watson Assistant so that strings do not need to have the #,@,$ escaped.


Needed By Yesterday (Let's go already!)
  • Admin
    SABTAIN KHAN
    Reply
    |     Aug 13, 2024

    I think this has been solved with watsonx Assistant and Actions. Going to close this.

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