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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Submitted
Workspace watsonx Assistant
Created by Guest
Created on Jul 1, 2024

Jump to Sub-Action and close current Action / Follow on Actions for End of Conversation

The current End of a Conversation flow is robotic and does not give the end user a satisfactory experience at the end of their journey.

The flow needs to be customizable so that it is consistent, and can gather feedback, start another journey, or end the experience confidently depending on the journey.

Current solution: Create a sub-action that can either end the conversation or gather feedback is not satisfactory as this other action must run through before the main Action is closed.

Having 3 option for the Sub Action handover would be a universal feature that would also work for End of Conversation

Continue with this Action after the other Action is completed (default)

End this Action after the other Action is completed.

End this Action once the after the other Action is started

Needed By Month