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Status Delivered
Created by Guest
Created on Feb 27, 2019

Prompt for Confirmation for Company/Group Journal Deletion

users clicked on wrong delete button and accidently deleted the company / group journals. Deleted journals cannot be "undeleted" which causes difficult of journal trail and has to recreate journals. it causes more problem when it involves Opening balance accounts for foreign currency journals. hence, user would like to have prompt/double confirmation for journal deletion.

  • Guest
    Mar 12, 2019

    Yes pls we can try changing the message and see if it helps. Thanks!

  • Guest
    Mar 11, 2019

    A double prompt message will annoy a lot of our users ( they complain in general that there are too much "click" to do in Controller), change to No instead of Yes would cause a lot of  misunderstanding. Could the change of the sentence to " are you sure you want to delete completely this journal ? " improve the user experience ?

  • Guest
    Mar 11, 2019

    my apologies, it should be improvement to the current prompt. the current delete journal message is "Are you sure you want to delete the selected object?". And delete row message is "Are you sure you want to delete the selected row?"

    Many users feedback that they will just click with Yes button and regretted / realised they had selected the wrong delete button when they just want to delete the row.

    Suggestion is to have double prompt message to re-confirm OR have the reverse message prompt (similar to copy journals to previous period) where user is required to click "No" instead of "Yes" in order to proceed, that will force users to pause and think about the deletion.

  • Guest
    Mar 8, 2019

    This feature appears to be well in Classic and in Web ( prompt message, are you sure you want to delete ?); Can you explain what is missing ?