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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Data & AI Roadmaps (http://ibm.biz/Data-and-AI-Roadmaps) - Use this site to view roadmaps for Data & AI products.

IBM Employees should enter Ideas at https://hybridcloudunit-internal.ideas.aha.io/


Status Future consideration
Created by Guest
Created on Dec 21, 2021

Replication of user logs across all instances when signing onto Controller SaaS

Controller SaaS is currently presented through IBM Citrix with automated load balancing applied between Citrix servers when users connect. This results in user log information being stored against different servers, which in turn creates an inconsistent experience for users. Firstly, where users select "remember my details", this only works if the server they connect against is one that they have connected against before. Secondly, where SaaS customers have applied federated user connection and have different Microsoft user id's to the email addresses registered for IBM id, the user is presented with the need to register a second user account. If the user makes an error at this stage (say re-input their email address), the error is cached to IBM Citrix and can only be cleared through raising an IBM support ticket. In summary, the process of logging and retaining user details for IBM SaaS connection needs to be a one time exercise, both for the ease of user experience and the volume of support tickets needing to be raised with IBM support.

Needed By Month