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Status Future consideration
Created by Guest
Created on Jun 1, 2022

Launch Citrix Receiver Session on Full Screen Mode by default

In order to allow our users to be able to access Cognos Controller from home, we are implementing WVD (Windows Vitrual Desktop), but it seems to have a compatibility issue with the IBM Citrix DPI settings, because when the users maximize the Controller window, the menus get duplicated and the application gets very slow.

As a workaround, we noticed that this issue disappears when we press Shift+F2 to change the Citrix Receiver Session from Seamless Mode to Full Screen Mode.

So we would like to change the default settings of the Citrix Receiver in our servers to open in Full Screen Mode when launching the Cognos Controller application. This would avoid the double-menu issue when maximizing the Controller window.

Needed By Yesterday (Let's go already!)