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See this idea on ideas.ibm.com
Customer has found that (in Controller Web) the values/entries inside 'Counterpart' are not updated in real-time. This means that the information/figures displayed are wrong!
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Example:
When looking at company #1102, inside the 'Intercompany' tab there was a difference of £31,135 (with company #1500).
However, when looking at company #1500, inside the 'Intercompany' tab there was £0 difference (with company #1102)
=> They contradicted each other.
Everything looks OK in Controller classic.
++++++++++++++++++++++
The workaround was to (inside Controller Web_, open the tab 'Intercompany', then (underneath the tab 'Counterparts'), click the 'Refresh' button.
Clearly the problem is related to APAR PH11146, which is explained inside this Technote: https://www.ibm.com/support/pages/node/1167568
Although the above is a workaround, it means that the information/data shown in Controller Web is wrong.
=> This should not be thought of as a long-term fix.
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Enhancement request: We are asking for Controller Web to automatically refresh/update its counterpart information
=> this would make the 'Refresh' button redundant.
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Needed By | Quarter |
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