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We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.
Needed By | Yesterday (Let's go already!) |
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The challenge with making this type of change is the fact that schedules make use of the security of the credential under which it is executed. A system account may not have any data credentials, or it may have too much. Executing a scheduled report under it owner's credentials would ensure that any data level security that is in place would be respected. For the issue of people leaving, I would say that issue is one for HR and/or the Cognos Admin to address. Report ownership only pertains to who can assign permissions to other users...to update a schedule's owner, all that should be needed is to have the new schedule owner update the schedule to run under their credentials.
I added the feature to update credentials for various object types (reports, schedules, etc) in CogBox. Screenshots can be seen here: https://community.ibm.com/community/user/businessanalytics/discussion/vote-up-changeupdate-ownership-of-schedules-to-service-accounts
100% agree. This has been a major pain point in our organization for a very long time.
I agree the whole process today is a pain. Today, another user can claim ownership, but if I remember correctly they need to update the schedule at three different spots for it to work properly again. Also usually the schedules of our users are located in their own content folder and need to be moved by an admin first. Any improvement of this situation would be highly welcome.