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IBM Data and AI Ideas Portal for Customers

This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

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Status Submitted
Workspace Cognos Analytics
Components Administration
Created by Guest
Created on Jan 30, 2024

Change/Update ownership of Schedules to Service Accounts

We would like the ability to change or update the ownership of schedules to service accounts. By default they are owned by the creator, however this leaves a single source of failure if the person would leave. Also when creating scheduled emails, the email comes from the creator. If it could be changed to a service account associated to a group mailbox, then there is not a single source of failure. This would also look more professional coming from a group rather than a single individual. Today when someone is no longer at our company the ownership shows as unavailable and then will eventually fail. This would also prevent that.

Needed By Yesterday (Let's go already!)
  • Guest
    Feb 9, 2024

    I added the feature to update credentials for various object types (reports, schedules, etc) in CogBox. Screenshots can be seen here:

  • Guest
    Feb 5, 2024

    100% agree. This has been a major pain point in our organization for a very long time.

  • Guest
    Feb 2, 2024

    I agree the whole process today is a pain. Today, another user can claim ownership, but if I remember correctly they need to update the schedule at three different spots for it to work properly again. Also usually the schedules of our users are located in their own content folder and need to be moved by an admin first. Any improvement of this situation would be highly welcome.