IBM Data and AI Ideas Portal for Customers
Hide about this portal


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Add a new idea Subscribe
Status Submitted
Workspace Cognos Analytics
Components Install and config
Created by Guest
Created on Apr 18, 2024

RELATED IDEAS

Extend Cognos Analytics product documentation by information about 3rd party certificates

See this idea on ideas.ibm.com

I was activating ssl in a customer's productive cognos analytics environment. 
I followed the instructions of the corresponding product documentation for cognos analytics 11.2.4: 

https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=ecmica-configuring-cognos-analytics-components-use-another-certificate-authority

By following the steps mentioned on the main and child pages I was not able to import the certificates into the key store of cognos analytics. After a considerable amount of time and many attempts of troubleshooting I found this document:

https://www.ibm.com/support/pages/how-add-3rd-party-ca-allow-ssl-between-components-ibm-cognos-analytics

It contains two pieces of information that allowed me to correctly import the certificate:
1. The cognos service cannot be started until the CSR was signed by the CA and the certificates are imported. Starting the service inbetween those steps will recreate the keystore and invalidates the certificate
2. The certificate chain file contains all CA and intermediate certificates, but not the certificate of the server itself

This document helped a lot and I was finally able to complete the ssl activation. Maybe adding the mentioned information or a reference of the support page to the main documentation will help other users in similar situations.

Needed By Quarter

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.