Business Justification / Description
Maximo is widely used across industries for high-volume, transaction-intensive workflows such as procurement, maintenance, and inventory management. However, current standard application layouts are not optimized for efficient data entry or review.
Common usability challenges include:
Excessive vertical scrolling
Inefficient use of screen real estate
Overuse of single-column layouts
Critical fields distributed across multiple sections
These limitations increase transaction time, reduce productivity, and create unnecessary cognitive load for users. These issues are not unique to any one organization—they are broadly experienced across the Maximo user community.
This enhancement request proposes a modern, flexible, and upgrade-resilient page layout framework that improves usability and aligns with current enterprise UX standards.
Current Behavior
Standard layouts require extensive scrolling to complete transactions
Fields are vertically stacked with excessive spacing
Limited flexibility in layout density and positioning
UI configurations require rework after upgrades
Limited support for multi-column or responsive layouts
These factors contribute to reduced efficiency and user satisfaction.
Proposed Behavior / Enhancement
Introduce a native, configurable condensed layout framework with the following capabilities:
Condensed Layout Mode
Reduced vertical spacing between fields
Compact (“density”) layout options
Improved field grouping and alignment
Multi-Column Layout Support
True multi-column configuration capability
Responsive layout behavior based on screen size
Drag-and-drop layout organization
Section Behavior Controls
Default expand/collapse configuration
Prioritization of critical fields above the fold
Logical grouping to minimize navigation
Upgrade-Safe Configuration
Layout Portability
Export/import of layout configurations
Version-controlled layout templates
Standardized deployment across environments
Role-Based Layouts
Layout personalization by user role or persona
Optimized experiences for buyers, planners, technicians, etc.
Use Case / Scenario
Users performing frequent transactions (e.g., creating purchase orders, reviewing work orders, managing inventory) must navigate large amounts of vertically spaced content.
A condensed, multi-column layout would:
Allow critical fields to be visible without excessive scrolling
Reduce time required to complete transactions
Improve accuracy by minimizing missed fields
Business Impact
Operational Efficiency
20–40% reduction in scrolling and navigation effort
Faster transaction completion
Increased throughput for high-volume users
User Experience
Data Quality
IT & Maintenance Efficiency
Scope
In Scope
Application Designer enhancements
Page layout rendering and structure
UI density and responsiveness
Out of Scope
Priority
High
Benefit to IBM
Enhances competitiveness of Maximo UI vs. modern SaaS platforms
Aligns with enterprise UX modernization initiatives
Reduces customer reliance on custom UI workarounds
Improves customer satisfaction and retention
Benefit to Clients / Users
Improved productivity across all industries using Maximo
More efficient daily operations
Better overall user experience
Sustainable UI configurations through upgrades
Additional Comments
This enhancement represents a foundational usability improvement that would benefit all Maximo users globally. A modern, flexible, and upgrade-resilient layout framework is critical to supporting efficient enterprise operations at scale.