IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


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Status Not under consideration
Workspace Cognos Analytics
Created by Guest
Created on Feb 5, 2015

RELATED IDEAS

Fix CGSLAUNCHER 100% CPU hang issue

When users use charts with fine staggered collision mode in Cognos Workspace on TM1 cubes with many zero values, it hangs and pegs the Cognos servers' CGSLAUNCHER.exe processes at 100%. There's some type of infinite loop that does not allow the process to return. The only thing to do is to reboot the Cognos servers.

Cognos Workspace is the tool to promote self-service analysis and reporting. However, we cannot knowingly promote this tool knowing that a basic usage such as charting of data from our TM1 server could easily bring our Cognos servers to a halt.

Suggestion: Place some type of timeout in chart rendering engine which stops generating a chart if lots of zero value data is encountered or if certain number of minutes have passed in generating the chart. It is better to fail the chart rendering process for a particular chart vs bringing down the whole Cognos server.

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