IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Add a new idea Subscribe
Status Not under consideration
Workspace Replication: Change Data Capture
Created by Guest
Created on Mar 27, 2018

RELATED IDEAS

Use Machine Learning

Using ML we can develop new features that could help customers to improve their happiness levels and IBM to get insights about each customer's feelings about the product and the company.

Some of the key use cases where ML can be used for CDC are:

1. CDC Chatbot as a service (without an agent) : Adds ML capabilities to predict customer's questions before hand.
2. Collect dmsupport info periodically silently (in background) and determine the pattern of usage of CDC like remote deployment, RAC, single or multiple installations etc and then provide alerts/notifications about new features, bug fixes and new versions that could help them.
3. Customer happy meter : Determine customer satisfaction level by analyzing customer's data based on the CDC usage, and data collected from different sources like PMR, support personnel.
4. Take feed backs from customers and any other personnel and work on them, whether related to enhancements, issues etc
5. Help customers with an ongoing activity like upgrade of their environment. Customers take help of this tool to do seamless upgrades without worrying about taking any manual steps before doing upgrade. Tool lists all the activities that customer would do before actually upgrading to avoid any errors and support effort.
6. Search CDC FAQ database and other and provide recommendations, tech notes etc.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.