IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com



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Status Submitted
Workspace Data Replication: Change Data Capture
Created by Guest
Created on Oct 6, 2026

RELATED IDEAS

add the additional LDAP user

Please refer to the case TS022863307

“CDC Access Server should automatically recreate or retry the LDAP connection when encountering CommunicationException: Connection reset or SocketException, instead of retaining a stale connection from the pool until the next restart.”


Key Points about AHA

  • Portal: IBM Data & AI Ideas Portal

  • Category: Data Replication: Change Data Capture

  • RFEs are evaluated based on factors such as urgency and the number of customer votes. Broader customer support can increase the likelihood of the request being prioritized.

  • Submitting an RFE does not guarantee that IBM will implement the requested enhancement. It serves as customer feedback and input for the Product Team to evaluate and prioritize.

Current Workaround:

  1. Restart the Access Server whenever a new user needs to be added. This forces the AS to establish a new LDAP connection.

  2. Increase the AD MaxConnIdleTime beyond the default 900 seconds. This reduces the frequency of the issue but does not address the root cause.

  3. Add new users before the idle timeout is reached — i.e., within approximately 15 minutes after the Access Server restart or the most recent LDAP activity.

Needed By Yesterday (Let's go already!)

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