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See this idea on ideas.ibm.com
WKC should have a workflow status UI and workflow information in the reporting data mart to create reports around workflows.
User Story
As an Administrator of WKC I need to be able to view and run reports on metrics of change requests (CRs).
Within the WKC UI, I need to see status of workflow and if it is past due?
On the workflow task status page, I need to see a column which tells me, if the task is past due, how many days the task is past due
On the workflow task status page, I need to see who the task is assigned to
On the workflow task status page, I need to see who the task is claimed by
Within WKC, I need the reminder that a task is past due repeated at a configurable interval until the task is completed/reassigned; email to be sent as well until task is completed/reassigned.
Reassignment of task if it is n (configurable) days past due.
Needed By | Quarter |
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