IBM Data and AI Ideas Portal for Customers
This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
Post an idea
Upvote ideas that matter most to you
Get feedback from the IBM team to refine your idea
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
IBM Employees should enter Ideas at https://ideas.ibm.com
Dear Burt,
Thank you for your Request. We understand the difficulties Bank of America encountered with the SSO configuration during their CP4D upgrade from v4.5.1 to v4.7.3.
Here are the steps for the CP4D 4.7 Upgrade Document
a) Before you begin
https://www.ibm.com/docs/en/cloud-paks/cp-data/4.7.x?topic=upgrading-from-cloud-pak-data-version-46#upgrade-from-46__title__4
> 4.If you use SAML SSO, export your SSO configuration. You will need to reapply your SAML SSO configuration after you upgrade to Version 4.7.
Skip this step if you use the IBM Cloud Pak foundational services Identity Management Service (Identity Management Service).
Run the following command to export your configuration to a file named samlConfig.json in the current working directory:
oc cp -n=${PROJECT_CPD_INSTANCE} \
$(oc get pods -l component=usermgmt -n ${PROJECT_CPD_INSTANCE} \
-o jsonpath='{.items[0].metadata.name}'):/user-home/_global_/config/saml ./samlConfig.json
b) Completing post-upgrade tasks
https://www.ibm.com/docs/en/cloud-paks/cp-data/4.7.x?topic=upgrading-from-cloud-pak-data-version-46#upgrade-from-46__post-install__title__1
> If you use the following features, reapply your configurations:
SAML SSO. For more information, see Configuring single sign-on.”
Additionally, we recognize the issue with the misplaced comma in the v4.7.x documentation. We're glad the corrected instructions in v4.8.x helped resolve the configuration single sign-on challenge.
To better address the customers concerns and improve the upgrade process, could you please elaborate on the expectations for handling the SSO configuration during future upgrades? Does the steps above clarify the concerns with preserving the SSO configuration during an upgrade?
Thank you for helping us enhance the platform. Looking forward to your response.
Adam
Hi Burt, Thank for you informing us about the current upgrade experience. This issues seems to be more of a defect, however, we will review.