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IBM Data and AI Ideas Portal for Customers

This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

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Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Not under consideration
Created by Guest
Created on Dec 22, 2020

Cloud Pak for Data can run and work well in the Antivirus SW scanning environment

Cloud Pak for Data takes strict security measures to address the security concerns from customer from both platform and underlying OS level as below:

1)Cloud Pak for Data Security White Paper

2)Is any virus protection software needed for Red Hat Enterprise Linux?

But unfortunately, it still can't meet the some government customers's extremely strict security requirements. For example, there are Govtech (centralized agency for all GOV agencies in SG), and CSA (Cyber Security Agency) requirements to meet. Currently, Cloud Pak for Data haven't been certified for these requirements. So these customers will have to run Cloud Pak for Data in an antivirus software scanning environment for addressing their security concerns.

But Cloud Pak for Data can't work well in the environment with antivirus software scanning. A customer found the Cloud Pak for Data Platform (2.5) always crashed in such environment caused by the antivirus scanning disrupted the I/O of zen-metastoredb pods.

As it's kind of impossible to disable the anti-virus scanning for these customers, they are asking IBM to officially support Cloud Pak for Data Platform running the anti-virus scanning.

Currently, there's possibly one option about excluding certain directories used by Cloud Pak for Data Platform from the anti-virus scanning for keep this platform up and running. But customer asked IBM to validate and certify this solution firstly and then provide to them as an official solution for adopting it in their own environment.

BTW, the key customer impacted is with Cloud Pak for Data 2.5 and requires IBM to support Cloud Pak for Data 2.5 and higher versions.

Needed by Date Dec 22, 2020
  • Guest
    Feb 23, 2021

    Please refer to section 10.4 of the Cloud Pak for Data version 3.5 Security Whitepaper for IBM and Red Hat's POV on installing antivirus s/w in OpenShift environments. (

    In summary IBM does not recommend installation of antivirus software within OpenShift Container Platform environments and the Cloud Pak for Data product is not validated or certified to be compatible with any antivirus security software. See the link above for details.