Cloud Pak for Data can run and work well in the Antivirus SW scanning environment

Cloud Pak for Data takes strict security measures to address the security concerns from customer from both platform and underlying OS level as below:

1)Cloud Pak for Data Security White Paper

https://community.ibm.com/HigherLogic/System/DownloadDocumentFile.ashx?DocumentFileKey=e8ae3449-8e64-a3cc-261a-7c29d193acb7&forceDialog=0

2)Is any virus protection software needed for Red Hat Enterprise Linux?

https://access.redhat.com/solutions/9203

But unfortunately, it still can't meet the some government customers's extremely strict security requirements. For example, there are Govtech (centralized agency for all GOV agencies in SG), and CSA (Cyber Security Agency) requirements to meet. Currently, Cloud Pak for Data haven't been certified for these requirements. So these customers will have to run Cloud Pak for Data in an antivirus software scanning environment for addressing their security concerns.

But Cloud Pak for Data can't work well in the environment with antivirus software scanning. A customer found the Cloud Pak for Data Platform (2.5) always crashed in such environment caused by the antivirus scanning disrupted the I/O of zen-metastoredb pods.

As it's kind of impossible to disable the anti-virus scanning for these customers, they are asking IBM to officially support Cloud Pak for Data Platform running the anti-virus scanning.

Currently, there's possibly one option about excluding certain directories used by Cloud Pak for Data Platform from the anti-virus scanning for keep this platform up and running. But customer asked IBM to validate and certify this solution firstly and then provide to them as an official solution for adopting it in their own environment.

BTW, the key customer impacted is with Cloud Pak for Data 2.5 and requires IBM to support Cloud Pak for Data 2.5 and higher versions.