"snooze" email escalation under System Assessment

Currently customer from RBC setup email escalation based on the Critical alerts under the system assessment

for example

Subject: Db2ZAI System Assessment for Connection DB2ZAIGCCDB01 Completed with Status of SUCCESS. Critical Exceptions Found.

Db2ZAI System Assessment 2023-01-30-001 for Connection DB2ZAIGCCDB01 completed successfully. Following is a summary of unique exception counts:

----SUBSYSTEM ID: PAJ1
Critical: 0
Highly Recommended: 39
Nice to Address: 23

----SUBSYSTEM ID: PAJ0
Critical: 3
Highly Recommended: 36
Nice to Address: 18

After their review, they believe the following metric can be ignored

"The critical alert for STG_DBM1_AUX, can be ignored. DB2zAI also has the option to hide certain alerts, but this may be for the local user only. "

However under the current design, there is no function which allows authorized user to "snooze"/skip the email escalation based on what they have previously reviewed3

Also it is related to hide/unhide capability under each metrics, can certain Critical metrics escalation can be skipped or hide if authorized user decided to make that adjustment

Needed By

Not sure -- Just thought it was cool

Post comment

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.

Please enter your email address

RELATED IDEAS

"snooze" email escalation under System Assessment