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Aside from capturing business data to help reproduce the problem, nothing is too time consuming by itself. Maybe step one would be a wizard on Studio to capture server info (IN00, joblog, buildinfo,etc.) in a consistent manner. Next might be the ability to grab the trace info from Studio. Lastly, would be the ability to select multiple maps and capture both their definition and the underlying sources that they were generated from.
I think the impact to me is a drop in the bucket compared to how getting accurate and consistent diagnostic data will help Rocket get to root cause. What would the support folks want in a tool like this?
Thank you Joe.
As discussed, this could be a great serviceability feature for the DVM server. When you are asked to capture data, which items are the most difficult to get and which are the most time-consuming?
Are you anticipating that the DVM server would leverage some form of exception handling that could be enabled at various levels (system, session, or set of VT(s)?
If you have preferences around how it should work that would be great.