IBM Data and AI Ideas Portal for Customers
This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
Post an idea
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Get feedback from the IBM team to refine your idea
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
IBM Employees should enter Ideas at https://ideas.ibm.com
For the customer, daily Incoming and Outgoing Message count is around 60K+. During the daily operations, a copy of the message is sent to MER Queue and also Messages from FTM MER are passed to the downstream systems. Copies of messages from the MER Queue will be deleted by house keeping job at the end of the day.
During the daily operations, there are chances of missing ISN/OSN numbers in the downstream systems. When the ISN/OSN numbers are missing, then downstream system users reach out to FTM MER users requesting the details of the missing messages. FTM user has to look into the MER queue using Find Message Function and provide the details requested by the downstream system users.
Downstream system users will be providing only ISN/OSN numbers. So it is critical for FTM MER user to have the ability to find messages using ISN/OSN number in MER Find Message Function
MER is not an operations warehouse interface, ISN/OSN are applied after a message has been sent or received i.e. after MER would be used for message entry or repair. Has Cognos been looked at in this case?