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IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com



Status Needs more information
Created by Guest
Created on Jul 25, 2025

Control the conversational UX: font sizes / density of content

A more polished, user-centered experience

• Giving the users agency to control the settings of the conversational interface

• Offering visual customization ability to our Clients

Allow users to choose comfortable content presentation settings: Visual settings - font sizes, density of content, etc.

Idea priority Medium
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Oct 6, 2025

    Can you provide more details specifically on "font sizes / density of content" so we cab scope / prioritize accordingly?

    Browser setting can already adjust the font size overall so just want to understand what is most key here, thx!

  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Oct 2, 2025

    Moved "Light/ Dark theme" to dedicated idea we are targeting for Nov: https://watson-orchestrate.ideas.ibm.com/ideas/LSABER-I-1266

    Made this idea about " font sizes, density of content, etc."


    Addressed the others in last comment. Please create dedicated ideas for any new req, thanks!

  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Jul 28, 2025

    Thank you for your feedback:

    • theming is already enabled through the ADK (by builder/admin): https://developer.watson-orchestrate.ibm.com/manage/channels#customizing-web-chat

    • font size & light/dark theme (besides browser's feature) is not something we have yet heard from many customers; it is in our roadmap but not prioritized yet; would need to understand criticality better to do do..

    • conversational tonality is something the builder (only) can already control today through agent training/instructions; we would like/need to understand the importance for the end-user to be able to customize/override that.

    Let us know if you have further comments.

5 MERGED

Chat UI Text Responses

Merged
The text that is shown in the text window of the Chat UI is very hard on the eyes and the font very small. In the interest of accessibility, it is not user friendly. Either enable the text to be larger or a lot bolder. As a user who wears glasses,...
almost 2 years ago in IBM watsonx Orchestrate 2 Needs more information