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IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com



Status Needs more information
Created by Guest
Created on Oct 1, 2025

Enable Embedded Web Chat Tokens as Importable Connections

Proposal:
Currently, the Watsonx Orchestrate (wxo) embedded web chat can be secured using a token passed in at runtime, validated by a customer-supplied public key. However, this token is not accessible to agents or tools within wxo.

This proposal is to allow that token to be exposed as an importable connection inside tools. Once available, the tool could reuse the same token to authenticate against downstream APIs or services without requiring an additional token exchange.

 

Outcome:
Agents and tools can seamlessly authenticate to external systems using the same token that secures the embedded web chat, streamlining security and integration patterns.

Idea priority High