IBM Data Platform Ideas Portal for Customers
This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
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Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
IBM Employees should enter Ideas at https://ideas.ibm.com
The instance creation process is managed by the SWHub platform, with WxO acting as a consumer. Currently, SWH enforces a validation rule that disallows the use of '_' in instance names. From the WxO side, there is no such restriction. If SWH can remove this validation, underscores can be supported.
Request
Verizon needs the ability to include underscores _ in watsonx Orchestrate instance names.
Business Justification
Verizon appears to have naming conventions, automation patterns, or internal operational standards that require underscores. Large enterprises frequently rely on strict naming standards to ensure consistency across environments, scripts, monitoring tools, ticketing systems, CMDB records, and operational documentation.
If IBM platform naming rules do not support characters commonly used in Verizon’s internal standards, Verizon may be forced to create exceptions or maintain inconsistent names across systems.
Impact if Not Delivered
If underscores are not supported, Verizon may need to deviate from internal standards, create manual naming workarounds, or maintain separate mappings between IBM platform instance names and Verizon’s internal systems.
This can create avoidable confusion, increase administrative overhead, and introduce inconsistency across operational tooling.
Business Value if Delivered
Supporting underscores in instance names would improve enterprise fit, reduce naming friction, and allow Verizon to align wxO naming with existing internal standards.
This is a relatively targeted usability and governance enhancement that could improve day-to-day platform administration.