IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Delivered
Workspace IBM watsonx Orchestrate
Created by Guest
Created on Nov 17, 2025

RELATED IDEAS

Initializing embedded chat with specific thread_id

When configuring the embedded chat, it would be great to have the option to initiate it with a specific (existing) thread_id. Customers who need a single continuous chat for every user for example would benefit from that.


So, the general idea is to enable the possibility to start a conversation and come back later to resume where you left off without the need to start from the beginning. It would enable usecases like:

  • a shared chat between multiple users and one AI

  • no more need to repeat information

  • improved personalization based on your chat style and history

  • better documentation, compliance and auditing possibilities

  • a continuous process which takes a long time and forces the user to come back later

  • + probably a bunch of other usecase I am not thinking of right now.

In an ideal world I imagine that you simply specify a parameter "thread_id" within the wxoConfiguration or the chatOptions parameter of the wxoConfiguration. In case the thread_id is specified the system checks if it actually exists.


If so, the thread is loaded and displayed accordingly. Otherwise, a fallback should be implemented to create a new thread instead.

Idea priority Urgent

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