IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

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  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com



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Status Delivered
Workspace IBM watsonx Orchestrate
Created by Guest
Created on Mar 26, 2025

RELATED IDEAS

Analytics: Parent Child Chatbot Routing Accuracy

○ Request: For the unified bot, track the accuracy of routing requests to the appropriate child bots.

○ Details: In a unified bot setup, the system routes user queries to different specialized "child bots" (e.g., an ERC bot or an IT bot). Bhaskar wants to measure how often the unified bot routes a query to the correct child bot. He also wants to know the effort required to increase routing accuracy (e.g., "to get to 96%").

○ Example: "I would like to know how accurate the routing is. Like routing to you know respective child bots." He also mentions wanting to know "if analytics can aid that too much information we are good" regarding the effort to improve accuracy.

○ Business Justification: Accurate routing is crucial for efficient chatbot operation. If requests are routed incorrectly, users will experience delays, frustration, and potentially have to interact with multiple agents. Monitoring routing accuracy helps identify and address any issues with the bot's routing logic, ensuring a smooth user experience.

Idea priority Urgent
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Apr 30, 2025

    will consider for new agentic architecture.

    Reply

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