IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Add a new idea Subscribe
Status Delivered
Workspace SPSS Modeler
Created by Guest
Created on May 2, 2018

RELATED IDEAS

Modeler is displaying misleading error message versus license maxed out

Reference: TS000869108

Problem: SPSS Modeler is displaying "... did not detect access to the internet..." when actually the issue is due to the license is maxed out. This is causing our IT Support team undue work when users can just wait or resolve the issue themselves.
Current Workaround: Personally contact the user to try again later or have the user contact anyone in their team to logout to free up license.
Proposed Solution: Display more appropriate or relevant error message and add something like "try again later".
Benefits: Save resource time and effort in ticketing process from reporting to resolution.
Users Impacted: All concurrent enterprise users
How often users are impacted: Several times a day

  • Guest
    Reply
    |     Jun 12, 2023

    Just to clarify this is regarding the Modeler Subscription licensing? Not on-premises Concurrent licensing?

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