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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Not under consideration
Created by Guest
Created on Jan 20, 2021

NLU PT-BR model

The NLU Service has wrong (and very) misinterpreted feelings for some very trivial phrases, following some recent examples of phrases that it returns "0".

• Pelo bom atendimento da Loja e pela qualidade dos carros.

• Carros muito confiáveis, sistema do site disponibilizado para os usuários muito útil para manutenção.

• Demonstrou esforço para atender os prazos do cliente.

• A empresa transmite segurança, confiança e tem compromisso sério com seus clientes.

• atendente prestativo e ágil

Note that the same phrases have a much more assertive behavior in the English language

• For the good care ofstore and for the quality of cars - SCORE 0.88

• Very reliable cars, system of the site made available to users very useful for maintenance. - SCORE 0.89

• Demonstrated effort to meet customer deadlines. - SCORE 0.55

• The company transmits security, trust and has serious commitment to its customers. - SCORE 0.88

• helpful and agile attendant - SCORE 0.97

For testing purposes the phrases were translated using watson's translation api.

You can test on IBM demo page, Classification> Sentiment.

https://www.ibm.com/demos/live/natural-language-understanding/self-service/home

Portuguese statement: "A empresa transmite segurança, confiança e tem compromisso sério com seus clientes"