IBM Data and AI Ideas Portal for Customers


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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  3. Get feedback from the IBM team to refine your idea

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Additional Information

To view our roadmaps: http://ibm.biz/Data-and-AI-Roadmaps

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is: https://hybridcloudunit-internal.ideas.aha.io


Status Submitted
Created by Guest
Created on Jan 20, 2021

NLU PT-BR model

The NLU Service has wrong (and very) misinterpreted feelings for some very trivial phrases, following some recent examples of phrases that it returns "0".

• Pelo bom atendimento da Loja e pela qualidade dos carros.

• Carros muito confiáveis, sistema do site disponibilizado para os usuários muito útil para manutenção.

• Demonstrou esforço para atender os prazos do cliente.

• A empresa transmite segurança, confiança e tem compromisso sério com seus clientes.

• atendente prestativo e ágil

Note that the same phrases have a much more assertive behavior in the English language

• For the good care ofstore and for the quality of cars - SCORE 0.88

• Very reliable cars, system of the site made available to users very useful for maintenance. - SCORE 0.89

• Demonstrated effort to meet customer deadlines. - SCORE 0.55

• The company transmits security, trust and has serious commitment to its customers. - SCORE 0.88

• helpful and agile attendant - SCORE 0.97

For testing purposes the phrases were translated using watson's translation api.

You can test on IBM demo page, Classification> Sentiment.

https://www.ibm.com/demos/live/natural-language-understanding/self-service/home

Portuguese statement: "A empresa transmite segurança, confiança e tem compromisso sério com seus clientes"

Who would benefit from this IDEA? In all brazilian industrial sectors