This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
Post an idea
Upvote ideas that matter most to you
Get feedback from the IBM team to refine your idea
Specific links you will want to bookmark for future use
In our current IMR solution, it is using OP as the front-end to call the back-end BPM process to support the workflow.
Inside the BPM process, there is a key task for BPM to use OP Rest API to connect to OP and perform data updates in the object(s), and this is the most frequent failure point during the BPM process execution. By looking at what BPM got as a return of the API, it is a very generic error code (HTTP Error Code 400 or 500) that we would not be able to know what causing the failure and what the possible handling required for the failure.
To my understanding, OP should provide a proper response code to inform the caller what the issue with the failure call, regardless who are the callers (BPM or other system). The generic error is not meaningful at all to the caller, and this is where the concern from and seeking IBM's support for a solution.
Do not place IBM confidential, company confidential, or personal information into any field.