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Status Under review
Workspace OpenPages Ideas
Components Platform Features
Created by Guest
Created on Mar 2, 2026

configure two DataBase hostnames in the openpages-external-db-info secret

Environment Overview:
In our environment, the database architecture is configured with an Active–Standby setup:
Primary Database (Active): <<PrimaryDBHost>>
Secondary Database (Standby): <<SecondaryDBHost>>
The Openshift secret openpages-external-db-info is currently configured with the following parameters:
host: <<PrimaryDBHost>>
tnsnames:
OPXSSL =(DESCRIPTION =
(LOAD_BALANCE=YES) (FAILOVER=YES)
(ADDRESS = (PROTOCOL=TCPS) (HOST= <<PrimaryDBHost>>) (PORT=1299))
(ADDRESS = (PROTOCOL=TCPS) (HOST= <<SecondaryDBHost>>) (PORT=1299))
(CONNECT_DATA =
(SERVICE_NAME = <<ServiceName>>)
)
)
Issue Description:A planned database switchover was performed from the primary to the secondary database.
Post-switchover, the OpenPages CR reconciliation failed and consistently stopped at 70% progress. The status reported was:
openpagesStatus: FailedRepeated failures in theopenpagesinstance` role during reconciliation.
ReconcileHistory:

  • '2026-02-07T05:57:06.92148Z openpagesinstance role has failed. See earlier output for exact error.'

  • '2026-02-07T05:47:40.52069Z openpagesinstance role has failed. See earlier output for exact error.'

  • '2026-02-07T05:37:55.52372Z openpagesinstance role has failed. See earlier output for exact error.'
    progress: 70%
    openpagesStatus: Failed
    Workaround Applied:Once the host value in the openpages-external-db-info secret was manually updated from the primary hostname to the secondary hostname, the reconciliation completed successfully.
    Expected Behavior:
    Our expectation is that during a database switchover, the application should automatically reconnect to the new primary without requiring any manual modification of the host parameter in the Openshift secret.
    Is it possible to configure two hostnames in the secret (similar to the tnsnames configuration) to support automatic failover?
    We request you an enhancement to support the automatic failover.

Needed By Quarter
  • Admin
    Mudra Patel
    Mar 4, 2026

    Thank you for submitting this RFE!

    The IBM team is evaluating this RFE. A decision or request for more information will be provided within 90 days of the date that this issue was submitted.