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Status Future consideration
Workspace OpenPages Ideas
Components Solutions
Created by Guest
Created on Apr 7, 2022

Business rules on notifications

Need the capability to be able to apply business rules on notifications using different time zones, days of a week and dates. Examples -

  1. User action triggered notifications should be sent between Monday to Friday 9AM-5PM EST.

  2. User action triggered notifications should not be sent between Dec 20th and Dec 30th EST

If the user action happens outside the specified date, day and time, the notification should be scheduled to be sent during the immediate next permissible window.

Needed By Month
  • Admin
    JOHN Lundgren
    Jun 27, 2022

    Thank you again for submitting this RFE!

    This request will likely not be delivered within the release currently under development. IBM is soliciting RFE Community feedback for this request through activities such as voting. IBM will update this request in the future.

  • Guest
    Jun 20, 2022

    Christophe, for many OpenPages generated emails, especially task and bulk reminders it would be great to be able to set some minimal rules. At least the option to choose certain days of the week, the time based on time-zone and custom days to disable notifications. That doesnt mean you need to have all different time-zones of the world enabled, having 1 or 2 per region would be of great help already. If we can customize ourselves Do Not Send days, we add additional flexibility and can choose ourselves to disable Saturdays, Sundays or certain days within the year for religious holidays for example.

  • Admin
    Jun 16, 2022

    Obviously, OpenPages in many case is used accross the globe with:

    • Different time zone based for users based on their current location or maybe default time zone

    • Different work days depending on the country

    • Different company vacations

    • Different personal vacations

    This requirement probably applies to all other applications in the organizations.

    Should this be handled by the email system in the organization accross entreprise applications? or is this really an OpenPages expected function

    Are we wrong in making such an assumtion?

  • Guest
    Apr 8, 2022

    I support this idea, capability to be able to apply business rules on notifications using different time zones !!

  • Admin
    JOHN Lundgren
    Apr 7, 2022

    Thank you for submitting this RFE!

    The IBM team is evaluating this RFE. A decision or request for more information will be provided within 90 days of the date that this issue was submitted.