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Status Under review
Workspace OpenPages Ideas
Components End User UI
Created by Guest
Created on May 26, 2022

Remove Workflow Validation Dropdown when there are no validations for an Action

When you include Guidance text on a stage of a workflow it automatically includes a dropdown for validating the actions that can take place on the workflow.

In a lot of cases the actions do not have validations so these dropdown menu items serve no function.

We have experienced issues where the user clicks them and nothing happens which is very confusing for the user, these actions should bot appear unless there is a validation for the action that will return a result for the user, so it is clear what has taken place when the user clicks the item.

Needed By Month
  • Guest
    Jun 20, 2022

    Christophe, the button currently doesnt serve any function, so you either hide it, which is an indication for the user that they need to use the action button at the top (guidance text can remain) or if hiding the button in the guidance generates complications system wise, make it an actional button. What is the purpose of having a drop down in the guidance if it doesnt trigger anything and they will have to use the action button at the top?

  • Admin
    CHRISTOPHE DELAURE
    Jun 16, 2022

    Interresting to see that this function is being used. Thanks for briging this to our attention

    To make sure we got this right, we should hide the button

    • if there is no validation for an action



    Other considerations

    • When hidding a button, we tend to break end user expectations, "why dont I have the button here/now"

      • should we rather show indicate that no validation defined for the task

    • the button allows to check for different actions (Approve / Reject action for example), should we only show the one that have validation

    • Should we validate all potatiial action after each save (this might have an impact)


  • Admin
    JOHN Lundgren
    May 27, 2022

    Thank you for submitting this RFE!

    The IBM team is evaluating this RFE. A decision or request for more information will be provided within 90 days of the date that this issue was submitted.