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IBM Data and AI Ideas Portal for Customers

This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

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Status Planned for future release
Workspace Planning Analytics
Created by Guest
Created on Sep 17, 2018

Enable client to automate restart of PA on Cloud

Enable client to automate restart of PA on Cloud

  • Guest
    Mar 29, 2022

    Hi Stuart - has there been any progress on this? I know we can shutdown the instance by running the ServerShutdown() function in a TI. Can this function be combined with the current monitors that IBM has on the cloud to check for running instances (and the subsequent start of them if they are down)? Or the latter only works when the server shutdown was not executed properly (i.e.: a server crash)?

  • Admin
    Stuart King
    Feb 10, 2021

    This is not something that we will enable through Cognos Command Center. IBM may consider using a self service feature through Planning Analytics Administration to schedule a restart of the TM1 database services. No ETA. Will remain open as future consideration.

  • Guest
    Jan 28, 2021

    Stuart it would be beneficial to not just restart but stop and start at specific times. Cognos Command Center has lost the ability to stop and start a service on the PA cloud because IBM is not willing to grant ADMIN access to the tm1_automation user. Also IBM can only restart not start and stop a specific times with windows scheduler. We need to be able to stop a service , zip existing data files, copy new data files from PROD, and start the service again. thanks

  • Admin
    Stuart King
    Mar 30, 2020

    IBM is currently evaluating how this might be implemented.