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Status Not under consideration
Workspace Planning Analytics
Created by Guest
Created on Sep 10, 2021

Secure Gateway token expiration notification

When you define a secure gateway, you need to generate a token which is used on the server where you install the gateway. This token as an expiration date of max 365 days. When the expiration date is nearly there, an icon in the administration panel changes to orange. When expired, it changes to red.


When expired, an application which uses an ODBC connection going over the secure gateway, will not return an error pointing to the expired token, but it will return an error pointing towards the login is incorrect etc. Someone won't think about this token at all, they will first start checking login on the database etc.


Since someone doesn't look at the secure gateway configuration on daily basis, because there is no point in that, you can easily miss the orange alert icon indicating you need to click on refresh, and do additional actions.


What I would opt is to be able to configure, per secure gateway, an email address to which a message is sent when the token nearly expires and when it expires (in that case with priority high). Then you can configure it send to a specific group/person/application to take action in time and there is less chance applications using the connections via the secure gateway start failing.

Needed By Quarter
  • Admin
    Stuart King
    Reply
    |
    Oct 25, 2021

    This idea is currently not under consideration. The IBM Planning Analytics team is evaluating options to replace secure gateway as a mechanism to connect to on-premise ODBC data sources.